Services & Process

In four clear steps to your sustainability label


1. Free initial call – orientation & feasibility


In the first call, we get to know your business and clarify the key questions:
Where are you today? What goals are you pursuing? And most importantly: does certification make sense right now?

Together, we review which certifications are generally suitable and provide an honest assessment of effort, timeline, and feasibility.
After the call, you’ll know exactly whether — and how — the path to a sustainability label can look.


2. Check & analysis – the foundation for everything that follows


During the analysis phase, we take a structured look at your business. We review existing measures, processes, and documents against the relevant criteria of the chosen label.

We identify strengths, gaps, and areas for action.
The result is a clear strategy with priorities, concrete measures, and a realistic timeline — aligned with your day-to-day operations.


3. Implementation – support within day-to-day operations


Now the real work begins. We support you step by step in implementing the required measures and remain available at any time — by phone, digitally, or on site.

In parallel, we build the full documentation and evidence trail. This is created either by us or together with your team — clear, audit-ready, and practical.
The goal is to integrate sustainability in a meaningful way, not to create additional bureaucracy.


4. Audit-ready – preparation & support


Before the audit, we run a final quality check. We review all documents, prepare your team in a targeted way, and resolve any open points.

The audit itself is carried out by an official certification body. We accompany the process, support you with questions, and assist with any follow-up submissions or so-called preconditions — until the procedure is complete.


5. Timeline overview

The duration of the certification process depends on the chosen label and your company’s starting point. Important: the actual workload and the overall process duration are not the same. Audit appointments may require waiting several months.

Simpler certifications can usually be completed within 2–4 months.
The active implementation and documentation phase typically takes 1–3 months, while the remaining time is for audit preparation and waiting periods.

More comprehensive, internationally recognized certifications require significantly more preparation.
Here, the overall process usually takes 6–12 months, with active support covering about 3–6 months.

From the outset, we plan the timeline realistically and transparently — aligned with your business, your team, and day-to-day operations.


The result

Your business receives the sustainability label — and at the same time gains a structured, traceable, and lived sustainability strategy that delivers long-term impact.


 

 

Our services at a glance

Individual analysis of your business
We carry out an in-depth analysis — on site and in exchange with management and responsible team members. Based on this, we guide you individually through the entire process.

Support within day-to-day operations
We accompany you throughout the process. We’re always available, come to your hotel when needed, and work closely with your team — practical and realistic to implement in daily operations.

Documentation & implementation
A core part of our service is creating the documentation. It is developed either by us or together with your team — always clear, traceable, and audit-ready. At the same time, we support the implementation of required measures derived from certification criteria, sustainably improving your level of sustainability.

Audit preparation & submission
We prepare you and your team for the audit, clarify open questions, and structure all documents. Submission and the audit itself are handled by an official certification body we collaborate with — Certifit does not certify itself, but professionally guides you through the entire process.

Support until the label is awarded
Even after the audit, we stay by your side: we handle feedback, so-called preconditions, and support any additional submissions until the process is completed and the sustainability label is officially awarded.

Our commitment is clear:
We support you from the first conversation to receiving the label — and beyond. Because certification doesn’t just make sustainability visible; it also elevates your business to a new level, both professionally and structurally.